Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"I brought my 2006 Ultra Classic (with 100,000 Miles on it) in, with the Dash lights lit up like a Christmas tree. The Service Department was outstanding in getting my bike checked out and finding the issues and giving me an estimate on the repairs that were required. While they were going over my bike, I wandered through and looked at all the pretty shiny bikes, and my eye was caught by a very lightly used CVO that was in inventory. Shelly was outstanding and very gracious while showing me the bikes, and I decided to see if I could trade in my well-worn bike. To say I was stunned by the price is an understatement. Sales Manager, Finance Manager and General Manager all saw to it that I was treated, not just like a customer, but as part of the family, and worked a miracle on the deal. The generosity of the dealership and their caring about their customers was far above and beyond ANYTHING I have ever experienced, let alone expected. I am and will be your customer for life. I want to say thank you to everyone that works for Harley-Davidson of Scottsdale, it is so wonderful to be a customer of such a caring, supportive and simply amazing group of people. "
By: Mac    ,XX

"I came to the web site, because I did not know how to leave a testimonial, to let you all know how awesome the dealership is now. My 2009 Ultra Classic went into Limp Mode again, I contacted the service department and Darrell came to my house in Mesa to pick up my bike. Jake and Jeff worked on my bike and determined that it was the induction module. They repinned the module and I picked up the bike today. It runs perfectly, thank you guys. Oh, one thing that I forgot to mention is that since I have an extended warranty on my bike, I was afforded the pleasure of the use of a rental bike until my was completed. I want to send kudos to Dan in Rentals, I had one of the most awesome bikes to use. It was the 2013 Limited, Metal Flake Yellow. What an awesome bike. Thanks to all the guys in service, Darrell, Ari, Jake, Jeff, and Babb Jr. for all the awesome treatment that they ALWAYS give to their customers. It was not always this way, but it is now. I want Bob Parsons to know that he has some awesome writers, techs, and schedulers at HDOS. I'm proud to say that I do business there. I would also like to send kudos to Jena and EL, everytime you have a contest and I email my answer (which by the way is usually wrong) they respond right away. I'm proud to say that these ladies do the dealership right by us customers. I also want to mention the one motorclothes lady that I know, Sheri, you are awesome girl!"
By: Michael     ,XX

"You have the best dealership my husband and I have been to. We purchased our bike there when it was Hacienda. When we visited during bike week 2012 we met Brad Taylor who was able to help one of our friends get a new bike while there. Since then, we have sent another friend to your dealership who was also able to work out a deal through Brad to get a new bike. We love you guys and always appreciate the wonderful, friendly service we receive from everyone there. It is always so much fun to stop in at your dealership. Just isn't often enough as we live in Utah. We plan on seeing you all for AZ bike week 2013! Thanks to everyone."
By: Jenn    ,XX

"I always have a great time when I come to HD because of these 2 fabulous ladies. My last big purchase was the 110th leather anniversary jacket 4 myself. I can't say enough great things about these 2. They are so helpful & always show me the newest items available. Because of Sheri & Jenna I come back when I could get rewards towards purchases at other dealerships. We have spent thousands of dollars this year at HDOS!!! Love Sheri & Jenna they are the nicest sales ladies. 5 Stars..."
By: Kimberly     ,XX

"Good afternoon Dan! Just wanted to send you a heartfelt thank you for all your help arranging a great tour bike for us and for your super friendly service! Dealing with you made our short visit to Arizona that much more pleasant. It was a whirlwind weekend as we logged almost 650m in 2 days in the heat that we were very much NOT accustomed to! Wonderful memories were made and we thank you for that. Next time we are in Scottsdale, you'll be seeing us again. If you're ever back in Winnipeg, give us a call and perhaps we can take you somewhere else other than Teasers!"
By: Betty & Gregg     Winnipeg, Canada,XX

"I called to find out about your ability to resolve the problem (specifically whether your shop had the air testing equipment) and met Ari over the phone. He was very informative and kind and offered very helpful information beyond the servicing needed. When we came in, he was friendly and helped us with additional repairs needed (new tires.). The work was finished sooner than promised and did not require a return trip to AZ ADEQ! I am very pleased with Ari and your repair shop. Thank you for your superb service and for making my ride safer! "
By: Anne & Alan    ,XX

"The Staff at Scottsdale Harley Davidson were not only very Professional they were all very helpfull and extremly friendly, the Service Dept specificaly Joe and John kept me up on exactly what was wrong and what was needed to fix the repairs, the service dept went beyond any dealership I have been too. I am also very impressed with the family type atmosphere at Scottsdale Harley Davidson. I am a member of the Roughnecks MC Club and I will be recommending all my Brothers go to Scottsdale Harley Davidson for all thier MC needs."
By: Ronald    Payson,AZ

"I rolled into Phoenix on Tuesday, August 7 after a long ride from Hurricane, Utah. I started my road trip on March 16, 2012 on my new 2012 Harley-Davidson Road King classic. I had multiple services done on my bike throughout my travels. It was in dire need of a service when I arrived in Phoenix. Originally I spoke to Mike on the phone but when I took the bike in I spoke to Joe. Both of these guys were great. Recognizing that I was traveling, they made it a priority to get my bike serviced the same day. They estimated the service to be $340 and when I went to pay the bill it was $240. They had also washed the bike for me at no additional charge, and it was spotless. I would highly recommend this dealership without reservation to anyone that inquired about them. I arrived at my home in California yesterday morning after riding all night. After being gone four months and three weeks, I put 18,300 miles on the bike. The only equipment failure I had was in Michigan. The horn quit working. The Harley-Davidson dealership in West branch, Michigan replaced it for me free of charge. In summary, I must say that there is no other finer motorcycle on the road than a Harley-Davidson. But what is really the icing on the cake is when you run into a great dealership that makes its money the old-fashioned way: they earn it. Great job Scottsdale Harley Davidson."
By: David    Bakersfield,CA

"The service staff completed the work when they said they would. Super!!!"
By: David    Scottsdale,AZ

"I was looking for a windshield and Glenn was patient and very helpful with all of my questions. This was my first Harley and I had lots of silly questions. He was very nice and professional, he made me feel like I was his friend, and not only a customer. I also had done interactions with some of the other staff and I must say they are very nice and upbeat."
By: Jermaine     Phoenix,AZ

"Everyone at Scottsdale, From rentals to retail were awesome in helping me & my wife have a wonderful memory of our cross country vacation. There just good people & easy to talk too. Thanks Dan in rentals & Jenna in retail."
By: Shannon    ,XX

"Huge thank you to Ari and his professionalism. It was brought to my attention about the Oil Change Special you all were running. Ari set me up, even though I did not have an appointment. I was in and out in about an hour. Awesome service staff and a great price on the Oil Change. I would have had to pay at least $150 more at another dealership."
By: Cortis    San Tan Valley,AZ

"I have nothing but HIGH PRAISES about the treatment I received yesterday. Ari & Mike Palmer couldn't have been more professional & accommodating. Lola in clothing sales was her normal great, bubbly self. I was totally delighted with the whole experience."
By: Monte    Scottsdale,AZ

"Service Departments at the Dealer get a bad rap at times - mainly from 'backyard-garage-experts'. My experiences with the service at Scottsdale have been consistently good, with fair pricing, and professional staff. I would personally recommend their services to all my 'ridin buds' and skeptic friends - You no longer need to dread the service department or the final work order! :-)"
By: Rusty    Scottsdale,AZ

Homepage Facebook Youtube Twitter Google Plus Instagram Pinterest